Terms, Conditions & Privacy Policy

  • PLEASE NOTE THAT WE ARE A COMPLETELY NON PET-FRIENDLY COMPLEX. THIS INCLUDES ANY ANIMAL/S NOT BEING ALLOWED TO STAY IN, OR OUTSIDE, THE ROOMS AND/OR IN A VEHICLE PARKED ON OUR PROPERTY. Charges will apply if this is breached.
  • A minimum fee of $250 will be applied to your room account if any animal (which is not covered by Legislation) is brought onto our Motel complex.
  • We are proud to offer fresh and smoke-free rooms. Please note that smoking/vaping is not permitted within, and/or nearby, any of the rooms or apartments as we have a designated smoking/vaping location onsite.  A minimum cleaning fee of $250 will be applied to your room account should there be any evidence of a Guest, or Visitor/s, smoking/vaping within any of our rooms.
  • This minimum $250 fee also applies if additional cleaning of your room is required, for whatever reason, or damage has been incurred.
  • Should the Fire Brigade be called to your room and they determine you are at fault, the payment of the ensuing fee will be your responsibility.
  • We accept both Mastercard and Visa credit/debit cards, which will incur a 1.98% surcharge. Please contact us if you would prefer to pay by cash or EFT direct deposit.
  • We require your credit card details for security purposes, which are then destroyed after check-out.
  • All pricing is inclusive of taxes and is in Australian Dollars (AUD).
  • Our Cancellation Policy is there will be no charge incurred if a booking is cancelled at least 24 hours before 2pm on the day of check-in. If a booking is cancelled within 24 hours of check-in time, the first night’s accommodation fee will be charged.
  • We require your credit card details for security purposes, which are then destroyed after check-out.
  • Every day, our check-in time is 2pm and latest check-out is by 9.30am. Arrangements outside these hours will need to be discussed with us beforehand.